Billing Schedule & Rates
Utility payments (water and sewer) are collected on a quarterly schedule, issued (4) four times a year at the beginning of each blling month; January, April, July and October. Bills are sent via post or email depending on your preference. Sign up for billing email reminders!
Late Payments & Penalties
Late payments are those not received by the payment due date. Payments postmarked by the due date but not yet received are considered late. Late payments incur a 10% penalty. Penalties are applied to unpaid balances.
Payments can be made in person or online. Payments received by 8 am following the due date are considered on-time.
Penalty notices are mailed via post only (no email) promptly after the missed due date. Notices include: (1) previous balance, (2) penalty amount applied and (3) shut off date (if left unpaid). Penalty notices are mailed at least 30 days prior to shut off date.
To avoid termination of services, payments must be received in the office or online by 8 am on the 1st Wednesday of the shut off deadline months as noted above. As a courtesy, the Village hangs red shut-off cards on the door of each unpaid utility bill customer the day before water is to be terminated.
Service Termination & Restoration
Unpaid bills result in termination of services/water shut-off.
To restore service, payment or payment arrangements must be made with the Utilities Clerk at Village Hall. In addition, an appointment must be made with the Utilities Department between the hours of 8 am and 4 pm and you must be present during the water restoration process. This ensures that no water damage will occur when water starts to flow again (i.e. no faucets left open).
|Bills Sent||Payment Due ||Penalty Notice Sent||Shut-Off Deadline by 8 am||Service Termination|
|January||January 31||February||March (1st Wed)||March|
|April||April 30||May||June (1st Wed)||June|
|July||July 31||August||Sept (1st Wed)||September|
|October||October 31||November||Dec (1st Wed)||December|